rummy culture

rummy culture App support

Contact
+91 1840440509

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy culture:

Q1: How to log in after installing the rummy culture?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you don't receive an OTP after clicking "send", wait for the allotted time and then seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your current active number. If your number has changed, submit your updated KYC details to our customer support team via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The rummy culture:

Q1: What is the minimum withdrawal amount in the rummy culture?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are capped at money earned from gaming activities and do not include bonus funds. This means users can only withdraw funds earned through gameplay, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app processes services quickly, usually taking between 30 minutes to 3 hours. However, payment delays can occur, sometimes requiring a wait of up to 24 hours. This extended wait time is limited to payment-related issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games, but only the amount won from playing with the bonus itself is restricted.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your account settings and check your transaction history. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet within 24 hours. If the problem persists, contact their care centre for assistance.

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